Terms & conditions

These terms govern your use of this website and, where noted, your relationship with Sarah Bryan Therapy ("SBT," "we," "us") as a client. By using this site or scheduling an appointment, you agree to the terms below.

Acceptance of terms

By using this website, scheduling an appointment, or enrolling in our SMS appointment reminder program, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please discontinue use of this website and do not enroll in our SMS messaging program.

Using this website

You agree to use this website only for lawful purposes, and not to:

• Attempt to gain unauthorized access to any part of the site or its systems
• Copy, reproduce, or republish content from this site without permission
• Use the site in a way that could disable, overburden, or impair it

Not a substitute for care

Content on this website — including staff bios, descriptions of services, and general information — is provided for informational purposes only and is not medical advice. It does not replace an evaluation by a qualified occupational therapist or other healthcare provider, and shouldn't be used to make treatment decisions.

Appointments & cancellations

Appointments can be scheduled by phone, email, or through a referral. We ask for at least 24 hours' notice to cancel or reschedule; late cancellations or missed appointments may be subject to a fee, which will be communicated to you at intake.

Appointment reminders and scheduling updates may be sent by SMS to clients who have provided their consent. Participation in our text messaging program is voluntary and is not required to receive services. For information about how to opt in, please see our SMS Opt-In Policy. Additional details about our messaging practices are provided in the SMS Messaging Terms below.

SMS Messaging Terms

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Titlow, Inc. (operating as Sarah Bryan Therapy) related to your care.

Purpose of messages

Text messages may include:

• Appointment reminders
• Appointment confirmations
• Scheduling and rescheduling requests
• Administrative updates related to your care

We do not use SMS for advertising or promotional marketing.

Message frequency

Message frequency varies based on your appointments and communication needs. Most clients receive only a small number of messages associated with scheduled visits.

Consent

You will receive SMS messages only after providing your mobile phone number and giving your consent through our intake forms, scheduling process, or another documented method. You must provide your consent here: Consent form

Opting out

You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no additional SMS messages will be sent unless you provide consent again.

Help

Reply HELP to any message for assistance or contact us at hello@sarahbryantherapy.com.

Message and data rates

Message and data rates may apply according to your wireless carrier's plan. Please contact your carrier for additional information regarding your messaging or data plan.

Carrier disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Privacy

Your use of our SMS messaging program is also governed by our Privacy Policy. Mobile phone numbers and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

Billing & insurance

Where we bill insurance on your behalf, coverage and reimbursement are ultimately governed by your plan, and you remain responsible for any amount your insurer doesn't cover. Self-pay rates and current accepted plans are available on request.

Intellectual property

The text, graphics, logo, and design of this website belong to Sarah Bryan Therapy unless otherwise noted, and may not be used without our written permission.

Limitation of liability

This website is provided "as is." To the extent permitted by law, SBT is not liable for any indirect, incidental, or consequential damages arising from your use of the site. Nothing in this section limits liability related to the clinical care you receive, which is governed by separate consent and care agreements signed at intake.

Third-party links

This site may link to third-party resources for convenience. We don't control and aren't responsible for the content or privacy practices of those sites.

Changes to these terms

We may update these terms from time to time. The "last updated" date above reflects the most recent revision, and continued use of the site after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the state in which SBT operates, without regard to conflict-of-law principles.

Contact us

Questions about these terms can be sent to hello@sarahbryantherapy.com.